Every system sees a slice. Chart.ai sees the patient.

Our coders used to spend most of the day reading charts before they could code anything. Chart.ai does that first pass now. It suggests the codes, shows the evidence from the note, and our team reviews and accepts. Coding accuracy runs 97 to 99 percent. Our clean claim rate is 98 percent.

Wound care documentation is where we lost money. Measurements, debridement depth, and frequency all have to line up or the claim comes back. Chart.ai flags when the note doesn’t support what was billed. Coding errors are down 70 percent. Grelin’s RCM team works the AR we used to let age out. We’re at 25 to 35 days in AR now.

Prior authorizations for imaging and procedures were eating our staff alive. RCM.ai tracks every auth and tells us what the payer needs before we submit. Chart.ai pulls the clinical support straight from the record. Authorization denials are down 75 percent. Our overall denial rate is under 3 percent.

Our MDS coordinators were rebuilding the clinical picture by hand every assessment cycle. The Chart.ai SNF module reads across the resident’s full history and surfaces what supports the assessment. Our team reviews it instead of hunting for it. Grelin’s RCM services handle billing so our staff stays focused on residents. Charge entry accuracy is 99 percent and we collect 96 to 99 percent of what we’re owed.

Pain management lives under constant payer scrutiny. One gap in documentation and the whole claim is at risk. Chart.ai checks that medical necessity is in the note before we bill. RCM.ai handles injection and procedure auth requirements by payer. Our denial rate is under 3 percent. When something does get denied, Grelin recovers 85 to 90 percent of it.

Behavioral health billing has its own rules. Time based codes, session documentation, and payer carve outs most systems don’t understand. RCM.ai verifies the behavioral health benefit up front, which is usually where the claim breaks. Eligibility errors are down 80 percent. Chart.ai matches codes to what the clinician actually documented. Claims go out within 24 hours and our cost to collect is under 3 percent.