One layer. Many buyers.
Chart.ai produces the same intelligence for everyone who touches the patient. Who consumes it, and what they do with it, is what changes.
Providers
Care delivery and point-of-care encounter
MSOs and Service Entities
Multi-tenant coding and case reviews
Payers and Audit Bodies
Coverage verification and gap adjudication
Pharmacy and Distribution
Therapy compliance and claim eligibility
Healthcare has systems of record. None of them reads the whole patient.
Every system in healthcare sees a slice of one patient. None reads across the full clinical history.
The Electronic Health Record (EHR)
Holds the visits it recorded. A condition documented in a specialist letter can sit there for years without reaching the problem list.
The payer system
Holds the claims it paid. It sees what was billed, not what the clinical record actually supports.
The care program
Holds the patients it enrolled. It cannot see who else in the population qualifies for intervention.
The strongest clinical evidence lives in free text. Coded data sees almost none of it.
Tailored for every team that touches the patient
Four core audiences, plus embedding platforms. Each block names their specific problem, what Chart.ai hands them and which solution applies.
Providers in every setting
Specialty groups, health systems, skilled nursing operators and rounding practices.
The problem
The history that matters sits in the records nobody opened before the visit.
What Chart.ai hands you
The conditions, gaps, risk and codes for each patient, before the provider walks in.
Specialized playbooks and solutions
The companies that serve providers
Management Services Organizations (MSOs), care management organizations, coding companies and Revenue Cycle Management (RCM) companies.
The problem
Your margin is set by minutes per patient and by how much rework your people absorb.
What Chart.ai hands you
The reading done, the findings ranked and the evidence attached, so your experts review instead of search.
Specialized playbooks and solutions
Payers and audit organizations
Health plans, payers and independent audit organizations reviewing claims before payment.
The problem
Care that is not clearly written gets paid and taken back later, and every clawback has to be fought or appealed.
What Chart.ai hands you
The same intelligence, consumed from the other side of the transaction, to verify care before it is paid and to see what the member history says they still need.
Specialized playbooks and solutions
Pharmacy and distribution
Pharmacies, distribution organizations and networks routing prescriptions.
The problem
A prescription claim fails for a rule that existed and was not applied in time.
What Chart.ai hands you
Whether the patient history supports the therapy before the payer asks.
Specialized playbooks and solutions
The tools and the new markets
Electronic Health Record (EHR), care management and payer platforms that embed the intelligence rather than build it, and health systems abroad that run on the same coding standards.
The problem
Platforms face months of engineering to build deep clinical reasoning from scratch for each specialty or foreign coding standard.
What Chart.ai hands you
Rules are content, not code. A country coding standard and payer logic become a Playbook running on the proven Grelin engine.
Specialized playbooks and solutions
Shows its work. A human acts inside the systems they already use.
Every finding generated by the Grelin engine carries complete provenance so clinicians and revenue cycle teams can verify reasoning in seconds:
1. Gather
Notes, letters, reports, results, outside records from every source, in whatever form they arrive.
2. Assemble
One patient picture across every condition, setting and year.
3. Reason
Against the clinical and payer rules for that patient's problems, by certified coders and clinicians.
4. Produce
Findings, a risk rating and suggested codes, each linked to the sentence and the rule behind it.
5. Deliver
Into the EHR, the care program, the payer system or the billing tool. A person acts on it there.
Who We Serve
Frequently Asked Questions
How Grelin works for providers, the companies that serve them, payers, pharmacy, and platform partners.
Who does Grelin Health serve?
Grelin serves everyone who touches the claim: providers and health systems, the MSOs and services companies that support them, payers and independent audit organizations, pharmacy and distribution networks, and platform partners that embed the intelligence. Each group runs the same engine against the part of the claim lifecycle they own.
How does Grelin help providers specifically?
For providers, Grelin reads each patient's record ahead of the visit and surfaces the conditions, gaps, risk, and codes the documentation supports, so the chart is complete and the claim is defensible before it is built. It works across specialty groups, health systems, skilled nursing, and rounding practices on the records they already keep.
How does Grelin help the companies that serve providers?
MSOs, care management organizations, coding companies, and RCM companies use Grelin to do the reading at scale: findings are ranked and evidence is attached, so their experts review and act instead of searching charts. The same engine runs across every client and specialty they support, with one operating view of where the work is.
How does Grelin help payers and audit organizations?
Health plans, payers, and independent audit organizations use Grelin to verify care before a claim is paid, checking coding, medical necessity, documentation, and the payer's own policy, and to see what a member's history says they still need. Each verdict carries its reasoning and the rule it applied, so audit decisions are explainable.
Can platform companies embed Grelin instead of building it?
Yes. EHR, care management, and payer platforms embed Grelin's intelligence rather than building their own, running country coding standards and payer logic as Playbooks on the Grelin engine. The validation appears inside the product their customers already use, so partners add Claim Integrity without a separate build.
Still have questions?
We're here to help you navigate the complexities of revenue cycle intelligence.
Start your assessment
Understand the whole patient. Hand it to every system.
Chart.ai connects to the history you already have. Go live is measured in weeks. Nothing to rip out.